Solve Online Content Support Issues Professionally

Reading the post by BubblewsSupport this morning about how they're taking verbal assaults more seriously got me thinking. Bashing in posts when you're disgruntled is wrong in many ways. If you rumor-monger or bad-mouth the company in other venues online, that's even worse. Am I a company sycophant? No. I speak from eight years writing professionally online. And this is just common sense.  Solve Bubblesws Support Issues Professionally--Do Not Ruin it For Everyone